Last updated: July 2025
IMPORTANT: These terms and conditions govern your rental agreement with ICEBOX Rentals. By renting our appliances, you agree to be bound by these terms.
1.1 This agreement is between ICEBOX Rentals ("we", "us", "our") and the customer ("you", "your").
1.2 The rental period begins on the delivery date and continues for the duration specified in your contract (6 or 12 months).
1.3 You must be at least 18 years old to enter into this agreement.
2.1 You agree to pay the monthly rental fee as specified in your agreement.
2.2 Payments are due on the same date each month as your initial payment date.
2.3 A refundable deposit of R500 is required for all rentals, which will be returned when all items are returned in good condition.
2.4 Late payments will incur a 10% penalty fee after a 7-day grace period.
3.1 We will deliver and install the appliances at your specified address.
3.2 You must ensure there is adequate space and proper electrical connections for the appliances.
3.3 Delivery fees are non-refundable once the delivery has been attempted.
4.1 You agree to use the appliances for normal domestic purposes only.
4.2 Commercial use of appliances is prohibited without prior written consent.
4.3 You must follow all manufacturer instructions for proper use and maintenance.
5.1 We will cover all repairs needed due to normal wear and tear.
5.2 You must report any malfunctions or issues immediately.
5.3 Damage caused by misuse or negligence will be your responsibility.
6.1 For 6-month contracts: Early termination requires payment of 50% of remaining contract value.
6.2 For 12-month contracts: Early termination requires payment of 30% of remaining contract value.
6.3 The deposit will be forfeited if the contract is terminated early.
7.1 At the end of the rental period, we will collect the appliances.
7.2 Appliances must be returned in good working condition, with normal wear and tear accepted.
7.3 You will be charged for any missing accessories or excessive damage.
8.1 We are not liable for any incidental or consequential damages arising from use of the appliances.
8.2 Our total liability shall not exceed the total rental payments made under this agreement.
9.1 We collect personal information to process your rental and provide service.
9.2 Your information will not be shared with third parties except as required by law.
10.1 This agreement constitutes the entire understanding between parties.
10.2 South African law governs this agreement.
10.3 We reserve the right to amend these terms with 30 days notice.